This course will show you how to manage an intellectually diverse work group and their environment to produce more and better ideas that encourage innovation when developing products and work processes.

Innovation and Creativity

• Recognize your own cognitive preferences as well as those of your team.
• Assess how creativity is supported in your work environment.
• Design teams to increase their creative potential and channel conflict towards productive purposes.
• Alter attitudes, group norms, and physical surroundings in ways that improve the likelihood of innovative results.